03.19.10
“How to fix a brand after letting customers down”
Newly released issue of “Branding - the Bottom Line” hit news stands today. This time, Anthony discusses how to bounce back from a blow to your brand’s image, reasoning that “a brand crisis can become a great brand building opportunity.” Read on for his take on how big brands - from JetBlue Airways to Tiger Woods - held up in the heat of crisis. >> How to fix a brand after letting customers down

