User Experience Designer/ Interaction Designer/Digital Strategist

Pappas Group is an award-winning, full service, creative agency that builds brand experiences people love. With offices in Washington DC and San Francisco, Pappas brings together creative, strategy, technology, media and marketing expertise to create big ideas and thoughtful experiences that connect brands and people. This experience-led approach, combined with an intense focus on delivering bottom line business results has earned Pappas Group numerous accolades, continuous growth and strong relationships with brands big and small.

The Role

We are looking for someone that can help improve and lead our award-winning user experience practice at Pappas Group. The User Experience Lead will play a vital role in the strategy, conception and design of the interactive brand experiences we create for clients. As a UX lead, your goal is to turn consumer insights and business objectives into amazing interactive experiences that people will love. It goes without saying that you're on top of the latest usability trends and love the challenge of creating something new. To do so, you'll lead client workout sessions, gather requirements, define information architecture, wireframes and work with others to concept and specify user interfaces. You'll be successful if you are a creative, team player that can mentor other UX professionals.

The Work

  • Plan and conduct user requirements gathering and analysis
  • Lead workout sessions and client presentations regarding UX
  • Work with strategy team to design and implement user testing and fieldwork as necessary
  • Create or oversee all UX project deliverables such as requirements, site maps, wireframes, concepts, content audits, etc. in order to ensure requirements are translated for designers, engineers, etc.
  • Work closely with creative and tech teams to concept user interfaces and ensure the ideal user experience through project completion
  • Champion principles of usability and user-centered design
  • Represent UX in pitch work
  • Constantly question what's possible and push to create new experiences across any platform (web, social, mobile, environment).

The Experience

  • 5+ years experience producing interfaces, websites, applications or mobile experiences, preferably in an agency environment
  • Several examples of successfully launched projects that demonstrate strategic, conceptual and creative thinking
  • Strong knowledge of user interface design processes and methodology
  • Exceptional writer with engaging presentation style
  • Plays nice with others
  • Proactive, hands-on person with mentorship skills
  • Interested and knowledgeable in social media, mobile and tablet design principles
  • Expert in Creative Suite or tools for generating site flow & wireframes
  • Entrepreneurial spirit with the drive to continuously reinvent and create fresh approaches to every project
  • Graceful under pressure

To be considered for this position, please send your resume to resume@pappasgroup.com; include the title "UX Designer" in the subject line. No phone calls please.

Pappas Group is an EOE encouraging diversity in the workplace.